FAQ

Who can register for OPTOVISTA 26?

Students, interns and working optometry professionals can register through the three dedicated categories on the registration page.

How do I complete registration?

Choose your category, fill in the registration form, pay the fee online via Razorpay, then sign in to the member portal to upload any required documents.

What documents are required?

Document requirements depend on your category (for example student ID or professional credentials). After payment, open Documents in the member portal to upload what is requested for verification.

When will I receive my certificate?

Certificates are issued after the event is marked complete and your registration is verified. You can download them from Certificates in the member portal, and anyone can verify authenticity via Verify Certificate.

Can I update my profile after registering?

Yes. Sign in to the member portal to update allowed profile fields. Email and phone remain locked for security once registration is completed.

What if my payment failed or is pending?

Open Payments in the member portal to review status. If a payment is incomplete, use Retry Payment where available, or contact the organising team with your registration details.

Is the registration fee refundable?

Refund eligibility follows the published Cancellation & Refund Policy. Please review that page before registering and contact us promptly if you need to cancel.

How do I reset my member password?

Use Forgot Password on the member login page. A reset link will be sent to your registered email address.

Who do I contact for support?

Use the Contact page for registration, payment or document queries. We aim to respond within two business days.

Where is the event held?

Venue details are listed under Venue and on the home page. Please check Event Settings / Venue closer to the date for any last-minute updates.